Objectives of this Role
Gain a complete understanding of specific goals, objectives, and audiences
Help build a well-developed and high-performing team that works together collaboratively.
Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked
Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
Monitor performance and report on progress
Adhere to department policies and procedures
Daily and Monthly Responsibilities
Partner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilities
Meet regularly with management to report and plan strategic plans for team objectives
Manage controllable expenses and supplies within approved budgets to achieve profitability targets
Fill in for senior management in their absence, managing budgets, and coordinating schedules, inventory, and supplies
Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
Track performance and conduct employee reviews
Skills and Qualifications
Proven experience in retail or corporate management roles
Strong leadership, communication, and collaboration skills
Competency in Microsoft Office, and CRM software administration
Experience conducting performance reviews
Preferred Qualifications
Master’s degree
Knowledge of inventory management
Comfortable leading team-building initiatives
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