Job Detail

Bilingual Customer Service Representative

Posted on Mar 30, 2022
Location: Dubai, UAE
Industry: Consulting / Advisory Services
Job Type: Full Time/Permanent
Education: Bachelors
Experience: 2 Years
Salary: 2500 - 3000 UAE Dirhams (Monthly)

Job Description

Role and responsibilities:


Apply only if you can speak English, hin and Arabic.


We are looking for a dynamic, smart, and hardworking Case Processing Officer who can join us immediately at our Dubai Branch.

· Work within strict timelines and communicate with the client consistently via email or telephone. Clients must be treated individually and the process tailored to suit them.

· Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. • You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.

· Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.

· Update all fee quotes and any information required by clients. • Update the process to their Clients on a regular basis

· Maintain strong working relationships with all clients and colleagues.

· Be able to help the client for documentation required.

· You must take full responsibility of all operations, remaining up to date with any changes to legislation.

· Offer information pertaining to immigration rules, helping clients to obtain visa approvals, conducting surveillance of submitted documents, and handling other related issues

· Prepare and file all the supporting documents required for obtaining permanent residence visa towards Canada, UK, Poland, etc.

· Must ensure that all of the information provided by the client is accurate and correct, while preparing and checking all legal documents.

· Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.

· Would be responsible for filing & processing of PR-TR Visas cases. Skills and requirements: • Excellent problem-solving and customer service skills.

· Excellent spoken English is a mu and result oriented

· Thorough knowledge of Immigration Visa Processing for Canada, Australia, NZ, USA, UK and EUROPE

· Can manage client query.

· Must have experience in Case Filing, Lodging Visa Application, Tracking the progress & process of Investor Visas, PR TR & Student visas for different countries.


Offered salary: 3000AED+ Commission

NOTE: Kindly do not apply if you do not speak Arabic, English, hin.


Skills Required

Job is expired

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