Job Detail

Customer Service Representative

Posted on Feb 24, 2023
Location: Dubai, UAE
Industry: BPO / Call Center / KPO
Job Type: Full Time/Permanent
Education: Secondary School
Experience: No Experience - Fresher
Salary: 1700 - 2000 UAE Dirhams (Monthly)

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:


Candidate Requirements

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.


Skills Required

Job is expired

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