Job Detail

Customer Support

Posted on Aug 04, 2020
Location: Kuwait City, Kuwait
Industry: Arts / Entertainment / Media
Job Type: Others

Job Description

1-Answering customers emails and solving customer related issues
2-Following up with different departments to ensure customers inquiries, issues or questions are fullfilled
3-Collaborating with other departments to ensure that every department is aligned in matters of customers shipping, invoices and replacements
4-Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure a proper resolution
5-Daily checkup for customer queries on different user platforms

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