Job Detail

Customer Support Executive

Posted on Sep 18, 2023
Location: Dubai, UAE
Industry: Engineering / Technical / R&D
Job Type: Full Time/Permanent
Experience: 5 Years
Salary: 3000 - 4500 UAE Dirhams (Monthly)

Job Description

Responsibilities:
• Identify and target potential business opportunities through market research, cold calling, and networking.
• Establish and maintain relationships with clients, understanding their technical service needs and challenges.
• Collaborate with technical team to design service offerings tailored to client needs.
• Deliver presentations and demos to showcase the company’s technical service capabilities.
• Attend industry conferences, workshops, and other events to stay updated with the latest market trends and to represent the company.
• Achieve and exceed monthly and yearly sales targets.
• Collaborate with marketing teams to ensure the brand message is consistent.
• Provide regular feedback to the technical and management teams about client needs, challenges, and market dynamics.
• Develop and maintain sales pipelines, forecasts, and reports using CRM systems.
• Handle after-sales issues, ensuring that clients are satisfied and any issues are resolved promptly.

Qualifications:
• Bachelor’s degree in Business, Marketing, Engineering, or related fields.
• Proven experience, preferably 3-5 years, in technical services sales or in a related sector.
• Proficiency in CRM software.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong analytical and organizational skills.
• Demonstrated ability to work independently as well as collaboratively in a team environment.
• Self-motivated, ambitious, and


Skills Required

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