• Attempt to locate and contact customers to ask about their overdue payments.
• Speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
• Keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
• Take actions to encourage timely debt payments
• Report on collection activity and accounts receivable status
• She Locate and contact debtors to inquire of their payment status
• Update account status and database regularly
• Need to be good with communication and negotiation skills.
• Need to be good with MS office.
• Formal Email Drafting Skills.
• Need to confidentiality when dealing with customer accounts.
• Must be smart and proactive when dealing with customers.
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