***FOR FEMALE ONLY***
We are seeking a skilled a FEMALE Mobile Repair Technician to join our team. The ideal candidate will have a strong background in diagnosing and repairing mobile devices, including smartphones and tablets. This role requires technical expertise, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.
Roles & Responsibilities:
Diagnose Issues: Identify problems with mobile devices through testing and customer interviews to determine the source of malfunctions.
Repair Devices: Execute repairs on various mobile devices, including screen replacements, battery changes, and software updates, ensuring high-quality workmanship.
Customer Service: Provide exceptional customer service by explaining repair processes, offering quotes, and addressing customer concerns with patience and professionalism.
Inventory Management: Maintain an organized inventory of parts and tools, ensuring that necessary components are available for repairs.
Doentation: Keep detailed records of repairs, including parts used and services performed, to assist in warranty claims and future reference.
Technical Support: Assist customers with technical issues and educate them on device features and best practices.
Collaboration: Work closely with other technicians and staff to ensure efficient workflow and high customer satisfaction.
Stay Updated: Keep abreast of the latest mobile technology trends and repair techniques to enhance skills and service offerings.
Qualifications
Proven experience in mobile device repair or a related field.
Strong understanding of mobile operating systems, hardware, and software.
Proficiency with repair tools and diagnostic equipment.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
If you are passionate about technology and enjoy helping others, we invite you to apply for this exciting opportunity to join our team as a Mobile Repair Technician.
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