Selfdrive.ae is hiring a Female Sales Executive who is responsible for managing Inbound and outbound calls relating to Car rental, leasing, ancillary services, after sales queries, rental extensions etc.
*****Only serious and Immediate joiners apply******
Note: preference will be given to people who are on Vis Visa
Call Centre experience is Mandatory
Responsibilities:
· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions a alternatives
· Collaborate with team members to achieve better results
· Gather feedback from customers or prospects and share with internal teams
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our company database in a comprehensible way
· Meet person qualitative and quantitative targets
Qualifications required:
· Proven experience as a Customer Service / Sales Executive or relevant role
Contact Centre, Call Center or Hospitality industry is Required
Proficiency in English
Atleast 1 year UAE Call centre experience is required
Minimum qualification-Any graduate / PG is eligible to apply
Industry-Internet / Ecommerce
Functional Area-ITES, BPO, KPO, LPO, Customer Service, Operations
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Fast learner and passion for sales
Self-motivated with a results-driven approach
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