Responsibilities for Front Desk Agent
.Check guests in and out of their rooms
.Answer any questions guests have
.Make recommendations for activities and restaurants
.Store any luggage guests have
.Answer the phone and direct the call
.Take reservations on the phone
.Arrange transportation for guests
.Maintain the record of guests that have checked in and out
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Qualifications for Front Desk Agent
.High school diploma or GED equivalent
. Excellent customer service skills
. Amazing interpersonal abilities
. Ability to handle multiple tasks at once
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