Job Detail

Front Desk Receptionist

Posted on Nov 23, 2023
Location: Dubai, UAE
Industry: BPO / Call Center / KPO
Job Type: Full Time/Permanent
Education: Diploma
Experience: 1 Year
Salary: 3000 - 4000 UAE Dirhams (Monthly)

Job Description

A receptionist is an administrative professional responsible for managing the front desk of an office, organization, or business. The role of a receptionist is crucial as they are often the first point of contact for visitors, clients, and employees. The primary duties of a receptionist may include:

Greeting Visitors: Receptionists welcome and greet visitors as they arrive, creating a positive first impression.

Answering Phone Calls: They handle incoming calls, transferring them to the appropriate person or department, taking messages, and providing information.

Managing Mail and Deliveries: Receptionists may be responsible for sorting and distributing mail, packages, and deliveries.

Scheduling Appointments: They often schedule appointments and maintain calendars for meetings and events.

Providing Information: Receptionists offer information about the organization, such as office hours, location, and contact details.

Assisting with Administrative Tasks: Receptionists may help with various administrative tasks, such as data entry, filing, and other office-related duties.

Handling Inquiries: They address inquiries from clients, customers, or employees and direct them to the appropriate department or person.

Maintaining the Reception Area: Receptionists ensure that the front office area is tidy and well-organized.

Security and Access Control: Some receptionists may be responsible for monitoring access to the premises and ensuring security protocols are followed.

Customer Service: Providing excellent customer service is a key aspect of the role, as receptionists often serve as the face of the organization.


Candidate Requirements

Effective communication, interpersonal skills, organizational abilities, and a friendly demeanor are essential qualities for a receptionist. In some cases, specialized software or phone systems may be used, and receptionists may need to handle a high volume of tasks simultaneously. The role can vary depending on the size and nature of the organization.


Skills Required

Job is expired

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