Job Location: Sharjah
Position: FRONT OF HOUSE MANAGER. FINE DINE IN
About Us:
We are currently seeking a highly experienced Front of House Manager for Fine Dine In Sharjah who is passionate about front-of-house operations and dedicated to excellence in customer service.
Job Description:
As the Front OF House Manager, you will be the face of our restaurant, responsible for overseeing all front-of-house operations and ensuring that every guest experience is outstanding. Your leadership will be crucial in maintaining the highest standards of service and operational efficiency.
Responsibilities:
Lead and manage all front-of-house staff, ensuring a high standard of service is consistently achieved.
Train and develop the front-of-house team in service excellence and fine dine dining protocols.
Oversee daily operations, including staff scheduling, floor management, and customer interactions.
Ensure all guest complaints are handled promptly and with a focus on service recovery.
Implement and maintain quality control measures to uphold service standards and customer satisfaction.
Collaborate with the kitchen and bar teams to ensure seamless service and a cohesive dining experience.
Manage reservations, guest flow, and dining room layout to maximize efficiency and guest satisfaction.
Uphold all restaurant policies, protocols, and health and safety regulations.
Requirements:
Proven experience as a Front of House Manager role, specifically in fine casual dining environments.
Exceptional communication and interpersonal skills.
Ability to manage high-pressure situations and make decisions quickly.
Detail-oriented with an aptitude for problem-solving.
Commitment to maintaining high service standards and customer satisfaction.
Benefits:
Company-sponsored visa
Complimentary company meal
Provided laptop
Mobile phone with SIM card
All benefits in accordance with UAE Labour Law
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