Job Detail

Inbound Customer Service

Posted on Mar 07, 2023
Location: Dubai, UAE
Industry: Telecom / ISP
Job Type: Full Time/Permanent
Experience: No Experience - Fresher
Salary: 3000 - 4000 UAE Dirhams (Monthly)

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.


Skills Required

Job is expired

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