As an IT Engineer, you will play a key role in supporting our IT infrastructure and ensuring the smooth operation of our technology systems. This position offers a blend of technical responsibilities, user support, and collaboration with IT professionals to maintain and improve our IT environment.
-Provide first-level technical support to end-users, addressing hardware and software issues promptly and effectively.
-Install, configure, and maintain computer systems, servers, network devices, and peripherals.
-Assist in the implementation and maintenance of IT security measures, including antivirus software and firewalls.
-Collaborate with the IT team to troubleshoot and resolve network connectivity issues.
-Support the setup and maintenance of audiovisual equipment for meetings and presentations.
-Assist in the development and maintenance of IT doentation and procedures.
-Contribute to IT projects, including system upgrades and deployments.
-Stay informed about emerging technologies and provide recommendations for continuous improvement.
-A degree or certification in Information Technology, Computer Science, or a related field.
-Proven experience in providing IT support in a professional setting.
-Strong knowledge of Microsoft Windows and Office Suite.
-Basic understanding of networking concepts and protocols.
-Familiarity with hardware troubleshooting and maintenance.
-Eagerness to learn and adapt to new technologies.
-Knowledge of IT security best practices.
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