• Installation of the operating system & Troubleshooting; Installation and configuration of Windows desktops, servers,
workstations, domain controllers, Policies, and Remote installation; Installing, supporting and maintaining new server
hardware and software infrastructure; Installation of network printer in server-side and workstation.
• Responsible for taking a backup, maintenance, troubleshooting of Windows-based network, providing IT solutions to
business and management problems. Giving support and troubleshooting of applications like Microsoft Packages;
Troubleshoot various network problems like Connectivity Brake Problem, Virus cleaning problem, and data recovery, etc.
• Undertaking “Data Center” security measures in all aspects.
• Setting up user accounts, permissions, and passwords; managing email, antispam, and virus protection.
• Update system as soon as a new version of OS and application software comes out; planning and implementing future IT
developments and undertaking project work.
• Assembling and installing OS and application software on the Client operating system; include explicit security
requirements when selecting servers.
• Ensuring that all IT equipment complies with industry standards; Coordinating between all the various departments which
are at work.
• Assist in hardwa purchases. Work closely with all IT functional areas to design and implement operational
requirements for new and existing IT systems.
• Troubleshoot networked computers, printers, scanners, and other peripherals and resolve.
• Performs routine system diagnostic utilities as a conscious prevention plan.
• Execute data securi recovery plan by performing daily back up, as well as, periodic for off-site storage.
• Act as a liaison for and supervise third-party technology providers.
• Provide in-house technical training, support, and documentation.
• Provide support for firewall and branches connectivity (Sophos, SonicWALL, and Fortinet).
• Provide support for cisco network switches.
• Performs other related duties as assigned
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