• Diary management and management of meeting rooms
• Possibly handling event coordination, both internally and externally
• Handling queries and complaints via phone, email and general correspondence
• Greet clients and visitors with a positive, helpful attitude.
• Transferring calls as necessary
• Possibly managing office supplies such as stationery, equipment and furniture
• Performing ad-hoc administration duties
• Maintaining office services as required (such as cleaners and maintenance companies)
• Receiving and dispatching deliveries
• Assisting with mail as required
• Taking and ensuring messages are passed to the appropriate staff member on a timely basis
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Helping maintain workplace security by issuing, checking, and maintaining visitor logs.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.
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