• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce the Wait name
• Take reservations, confirm reservations and track occupancy chart for space.
• Answer phone calls and give basic information on reservations, availability, restaurant hours, service.
• Farwell guests upon their departure and invite them to come back.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly).
• Assist wait staff on side work, opening, and closing duties.
• Answer incoming calls and address customers’ queries.
• Comply to health and safety rules and regulations
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