•Customer Service: Greet customers warmly, assist with their needs, and provide fashion advice and product recommendations to enhance their shopping experience.
•Sales: Drive sales through proactive engagement with customers, upselling, and cross-selling products. Achieve and exceed sales targets set by the management.
•Product Knowledge: Maintain up-to-date knowledge of the store’s merchandise, including new arrivals, trends, and promotions. Be able to answer customer queries effectively.
•Store Maintenance: Ensure the store is clean, organized, and visually appealing. Assist with merchandising, stock replenishment, and inventory management.
•Cash Handling: Operate the cash register, handle cash and card transactions accurately, and provide customers with receipts and change as required.
•Fitting Room Assistance: Assist customers in the fitting rooms, provide honest and helpful feedback, and ensure the fitting area is tidy.
•Team Collaboration: Work collaboratively with other team members to ensure smooth store operations and a positive work environment.
•Problem Resolution: Address and resolve customer complaints and concerns professionally and promptly. Escalate issues to the Store Manager when necessary.
•Security Awareness: Be vigilant and proactive in preventing theft and ensuring the security of the store and its merchandise.
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