• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the tenant expectation
• Provide prompt and efficient service while maintaining the residential standards
• Stay in contact with new and current clients in order to promote new products as well as establish customer base
• Assist customers in selecting products that meet their specifications and also capable of satisfying their needs
• Provide product feature description to aid customers in making proper choices
• Conduct product price negotiation as well as set terms of sale and service agreement
• Provide periodic reports on sales activities to keep management abreast on sales progress
• Listen to customer complaints to recommend solutio useful in resolving produ issue
• Recommend service modification to management based on statistics and professional opinion
• Utilize price lists and other product information in preparing sales documents and orders for processing
• Review sales publications to establish or improve professionalism
• Design and implement follow up strategies to ensure satisfaction.
• Interpersonal Skills, capable of establishing good rapport with clients of varying characteristics
• Physically challenging job that may require one to exercise a level of stamina
• A passion for delivering great customer service
• A highly professional telephone manner and excellent communication skills
• Outstanding administration and organizational skills
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