• Promote a positive overall impression of the property and provide the necessary service of ensuring clean and comfortable rooms for guests.
• Responsible for cleaning assigned guest rooms in accordance to company standards to ensure the highest level of cleanliness.
• Ensure prompt and professional delivery of guest requests.
• Ensure cleaning equipment, machineries and tools are in good working conditions, maintained and operated correctly and deficiencies are reported for repair.
• Report maintenance issues and ensures it is acted on promptly.
• Assist in monitoring daily operating supplies, inventory, requisition & delivery.
• Demonstrate proper organization or placement of chemicals, linens, amenities and other supplies in Housekeeping pantries.
• Report for duty punctually, in prescribed uniform & grooming standards.
• Follow Occupational Health & Safety regulations.
• Adhere to the Hotel’s security guidelines.
• Responsible for cleaning guest rooms (i.e. occupi of service /out of order) including respective pantries and floor corridors with guest landing to the highest standard of cleanliness and hygiene.
• Attends to any training offered.
• Follows all cleaning standards as per the Hotel Standard operating procedures and as taught by trainers, maintaining the area arrangement specifications.
• Executes weekly Ramada Care room cleaning schedule and daily one room for deep cleaning.
• Filling up of section sheet on regular basis and without fail.
• Reports all lost and found items of guests and ensure the items are properly handed over to the respective supervisor or desk as per the procedures.
• Storing the pantry with regular supplies and ensuring its cleanliness on regular basis.
• Ensures accurate inventory of room items or specified items whenever required.
• Does turn down service for all guest rooms in assigned area according to the procedures and reports.
• Keep h respective fire staircase and areas clean and free from all obstacles at all point of time.
• Assists for any help to other areas whenever requested by the department.
• Flexible to work in various shift timings and can be allocated in any areas including public ar room or any other area whenever required.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with the established company policies and procedures to achieve overall objective of this position.
• To understand and strictly adhere to the Hotel Employee rules and regulation.
• Performs any other duties as assigned to him or her by the department.
• Ensures all keys, pagers, phones assigned to him are in a proper and good condition and handed over to the department accordingly.
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