Position Title: Operations Manager
Location: Kingdom of Saudi Arabia
Industry: Third-Party Inspection & Testing Services
Employment Type: Full-time
Job Summary:
We are a leading third-party inspection and testing company operating across the Kingdom of Saudi Arabia. We are currently seeking an experienced and skilled Operations Manager to oversee and optimize our day-to-day field operations, ensure service excellence, and drive client satisfaction across all inspection and testing activities.
Key Duties and Responsibilities:
Operational Oversight:
Plan, coordinate, and supervise all inspection, testing, and quality control activities across various projects and client sites.
Monitor field operations and ensure compliance with nation standards, client specifications, and regulatory requirements.
Manage scheduling and deployment of inspection teams, equipment, and resources to ensure timely project execution.
Team Management:
Lead and mentor inspection engineers, NDT technicians, calibration specialists, and support staff.
Conduct performance evaluations, assign duties, and provide training as required.
Promote a culture of safety, quality, and continuous improvement across all operational teams.
Client Coordination & Communication:
Act as a primary point of contact for clients regarding project progress, reporting, and technical queries.
Ensure timely delivery of inspection and test reports with accuracy and completeness.
Maintain excellent client relationships and support business development efforts when needed.
Compliance & Quality Assurance:
Ensure all operations align with I 17020, I 17025, and other applicable quality management systems.
Conduct internal audits, risk assessments, and support external audits from certification bodies or clients.
Investigate and resolve operational issues, client complaints, or non-conformities.
Resource & Budget Management:
Manage operational budgets, procurement of testing tools and equipment, and maintenance schedules.
Optimize utilization of manpower, tools, and logistics to reduce costs and increase efficiency.
Reporting & Doentation:
Develop and maintain operational reports, KPIs, and dashboards for management review.
Oversee proper doentation and record-keeping for inspections, calibrations, and compliance tracking.
Operations Manager – Requirements
Educational Qualifications:
Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Industrial, or equivalent).
Master’s degree, PMP certification, or MBA is a plus. Industry-Specific Knowledge:
Solid understanding of third-party inspection services.
Knowledge of NDT techniques (UT, PT, RT, MT, VT, etc.).
Familiarity with calibration standards (I 17025).
Awareness of welding inspection, lifting equipment inspection, pressure vessel inspections, etc.
Understanding of Saudi Aramco, SABIC, SEC, or RC inspection requirements (preferred).
Certifications (Preferred):
ASNT Level II or III (UT, MT, PT, RT, VT)
API Certifications (API 510, 570, 653, etc.)
ISO Lead Auditor (ISO 9001, ISO 17020, ISO 17025)
PMP (Project Management Professional)
Nebosh or IOSH (for HSE awareness)
Experience:
8+ years of relevant experience in inspecti services.
Minimum 3 years in a managerial or supervisory role.
Hands-on field experience with oil & gas, construction, or industrial projects. Technical Skills:
Strong knowledge of inspection tools, processes, and field coordination.
Ability to manage inspection reports, certifications, and client compliance.
Familiarity with ERP systems, report automation, and inspection scheduling tools. Soft Skills:
Excellent leadership and team management skills.
Strong communication and client handling abilities.
Decision-making under pressure and fast-paced environments.
Multitasking and strategic planning mindset.
Other Requirements:
Willingness to travel across Saudi Arabia.
Fluent in English (Arabic is an advantage).
Valid Saudi driving license (preferred or must be obtained after hiring).
Familiar with Saudi labor laws and local business culture.
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