ESSENTIAL DUTIES & RESPONSIBILITIES:
• Maintain relationships with existing customers and generate new customers.
• Represent the company by visiting customers in their offices to inquire about their ongoing needs, suggesting alternatives to fit their requirements or providing solutions for any problems that occur.
• Promote products and implement the sales procedures for automotive parts and services.
• Estimate the volume of sales expected in the consigned region of coverage and report back to the sales dept. for the preparation of the yearly department budget.
• Keep and maintain good records of the existing customers and maintain good personal relationships with them.
• Prepare a comprehensive file of catalogues and information pertaining to all products offered by the company.
• Assist the department Manager in developing marketing campaigns and promotion activities for the Retail facility.
• Create a list of potential customers and a referrals list, for future contact
• Ensure that information given by the customer is correctly typed and processed by the dept. administrator
• Acknowledge customer complaints and offer to assist in exploring the reasons for them, and work to ensure immediate satisfactory settlement of issues.
• Contribute to improving sales policies and procedures, and service, and suggest methods for increasing department sales.
• Report daily activity, customer contact, plans, and market evaluations to the Dept. Manager
• Promotes and execute sales of all wholesale customers
• Promotes company name and reputation, by keeping all moral standards of the organization
• Collect market information and intelligence of all our competitors
• Explain credit terms and facilities in opening new credit accounts
• Remind our customers when payment is due
• Facilitates delivery process with the store keeper and SCM team
• Team member and helps in team building activities
• Shares and expresses views of how to grow and expand wholesale business
• Always on the loom out for wholesale opportunities within and outside Qatar market
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