Job Summary:
We are seeking a motivated and customer-focused Sales Associate to join our team. The ideal candidate will be responsible for assisting customers, driving sales, and ensuring a positive shopping experience. The role requires excellent communication skills, product knowledge about technology such as phone, tablet, etc. and its accessories.
Key Responsibilities:
•Greet and assist customers in a friendly and professional manner.
•Understand customer needs and recommend appropriate products or services.
•Process sales transactions, handle payments, and manage refunds or exchanges.
•Handle customer inquiries and resolve complaints efficiently.
•Maintain a clean, organized, and visually appealing store environment.
•Stay updated on product features, promotions, and company policies.
•Achieve and exceed sales targets and key performance indicators (KPIs).
•Stock and replenish merchandise as needed.
•Collaborate with team members to enhance the overall customer experience.
Requirements:
•High school diploma or equivalent (Bachelor’s degree is a plus).
•Experience in retail or sales in mobile shops is must.
•Strong communication and interpersonal skills.
•Ability to work flexible hours, including weekends and holidays.
•Basic knowledge of POS (Point of Sale) systems and cash handling.
•Positive attitude and ability to work in a team-oriented environment.
Benefits:
•Competitive salary and incentives as per the program.
•Career growth and development opportunities.
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