Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
• Efficiently respond to any online or telephone queries in a calm and friendly manner.
• Maintain accurate and organized customer files
• Must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
• Schedule the works
• Develop long-term relationships with customers
• Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts
• Follow company policies and procedures
• Other duties assigned
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