1. **Customer Interaction**: Handling inbound and outbound sales calls, emails, and chat inquiries to identify customer needs and provide appropriate solutions.
2. **Sales Presentations**: Conducting product demonstrations and presentations to prospective clients, often via phone or video conferencing.
3. **Lead Generation**: Researching and identifying potential leads, and nurturing relationships with new and existing customers.
4. **Sales Targets**: Meeting or exceeding sales targets and quotas set by the organization.
5. **Sales Administration**: Maintaining accurate records of customer interactions, sales activities, and pipeline updates in CRM systems.
6. **Product Knowledge**: Staying informed about the company's products, services, and market trends to effectively address customer queries and objections.
7. **Customer Service**: Providing excellent post-sale support to ensure customer satisfaction and foster long-term relationships.
8. **Collaboration**: Working closely with other departments such as marketing, product development, and customer service to streamline the sales process and improve customer experience.
9. **Reporting**: Preparing regular reports on sales activities, conversion rates, and revenue generated for management review.
10. **Upselling and Cross-selling**: Identifying opportunities to upsell or cross-sell additional products and services to existing customers.
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