We are looking for an addition to our team to handle below responsibilities:
-Oversee all aspects of the daily spa operations
-Create and maintain consistent standards
-Ensure spa’s operating procedure is implemented to guest’s satisfaction
-Communicate effectively within the spa team as well as with the guests
-Resolve customer’s disputes a complaints immediately
-Ensure safety and security for Spa guests and staff
-Efficient maintenance program for the Spa and equipment
-Mentor staff for professional growth
-Drive efficient employee scheduling and co-ordination
-Control of first aid standards and procedures
-Departmental orientation for new employees and trainees
-Handle situations related to privacy of guests and employees with discretion
-Design and execute marketing initiatives according to a clearly outlined and well-tracked marketing strategy
-Plan and develop short- and long-term strategies for the Spa
-Research and development of treatments and operational best practices
-Assist with the periodic development and update of the spa menu
-Prepare, implement and update business and marketing plans
-Inventory of supplies, products, equipment and ordering for re-stock and new supplies
-Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
-With minimum 5 years’ experience as spa manager in UAE
-Eastern Europe or Thailand National
-Good command of English and business acumen
-A diploma related to beauty therapy and massage
-Currently in Dubai
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