Job Detail

Travel & Tourism (Operations Assistant)

Posted on Nov 20, 2021
Location: Dubai, UAE
Industry: Travel / Tourism
Job Type: Full Time/Permanent
Education: Diploma
Experience: No Experience - Fresher
Salary: 3000 - 3500 UAE Dirhams (Monthly)

Job Description

 Acting a second in command to the manager, and taking care of all duties in their absence.
 Assisting the manager with operational issues.
 Promptly answering the questions of staff and other clients.
 Providing excellent customer service and maintaining relationship with clients.
 Preparing and filing forms and other documents for business and customers.
 Updating logs and forms.
 Ensure all operations are carried on in an appropriate, cost-effective way.
 Input visa application in company system and attached necessary documents.
 Sending the visa application to Sales Officer for final checking, releasing and approval.
 Double check and release visa application for individual clients and for family visa.
 Make sure that selling price has been set in system according to sales rate of agents.
 Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
 Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation
etc.
 Handle unforeseen problems and complaints and determine eligibility for money returns.
 Coordinating with Operations Manager / General Manager for Visa and Insurance processing.


Candidate Requirements

 Excellent knowledge of visa and traveling software (computer reservations systems)
 1-2 years’ experience on similar fields (MANDATORY)


Skills Required

Job is expired

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