1. IT support, with a focus on advanced troubleshooting and problem resolution.
2. Provide Onsite & Remote IT support for AMC customers, resolving hardware, software, and networking issues efficiently.
3. Diagnose and troubleshoot network connectivity issues, including LAN, WAN, Wi-Fi, and VPN configurations.
4. Setup configuration, and deployment of IT equipment (PCs, printers, mobile devices, etc.
5. Configu PBX(Grandstream, Panasonic etc), IP Cameras, Access Control etc.
6. Manage the ticketing system and track issue resolutions.
7. Maintain IT assets and inventories, ensuring up-to-date records.
8. Manage backup and restore processes.
9. Able to manage time effectively, set priorities appropriately, schedule calls.
10. Manage user accounts, permissions, and passwords in accordance with security policies.
11. Install, update, and configure software applications and operating systems.
12. Coordinating with IT project works. Structure Cabling, Security Camera, Access Control & etc.
13. Collective IT parts from suppliers.
1.Excellent IT Related problem-solving skills
2.Strong skills in MS Desktop & Server Operating Systems, including troubleshooting for peripherals and installations.
3.Hands-on expertise with Data Backup Solutions and Antivirus
4.Hands-on expertise with Microsoft Office PST and OST platforms, with advanced troubleshooting capabilities.
5.Knowledge of Branded Servers RAID configuration, AD and RDP.
6.Hands-on expertise with Rj45, Rj11 connectors and Patch modules crimping and Punching.
7.Hands-on expertise with Security Camera Installation and Configuration.
8.Hands-on expertise with Door Access Control System and Time Attendance Machine.
9.Hands-on expertise with PABX and Ip Phones PBX (Grandstream, Panasonic, NEC).
10.Hands-on expertise with Firewall Devices. (Fortinet mainly).
NOTICE: Esteemed Candidate, You bear complete responsibility for engaging with the employer througout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring!