We are looking for a skilled IT Technician to join our IT consultancy company based in Jebel Ali. The ideal candidate will be responsible for providing technical support to our Annual Maintenance Contract (AMC) clients as well as walk-in customers. Support will be provided both onsite and remotely via phone or Microsoft Teams.
Key Responsibilities:
Provide support for networking issues, including Wi-Fi and printer connectivity
Troubleshoot and resolve issues related to Microsoft Office 365, Windows Server, and Windows OS
Install, configure, and maintain hardware and software for clients
Deliver timely and effective technical support for SMB clients
Perform basic website updates, including WordPress site maintenance (an added advantage)
2–3 years of hands-on experience in IT support, preferably in an SMB environment
Strong troubleshooting and installation skills
Proficiency in networking, Microsoft Office 365, Windows OS, and Windows Server
Ability to support customers remotely and on-site
Knowledge of WordPress and basic website updating is a plus
NOTICE: Esteemed Candidate, You bear complete responsibility for engaging with the employer througout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring!