1) Memorise scripts and customise them for the clients as per the situation while telecalling.
2) Foster relationships with existing clients, and build a rapport with potential clients.
3) Make reports and doentation based on conversations that took place during telecalling.
4) Handle huge volumes of inbound and outbound telecalling.
5) Help the company grow by finding opportunities in customer requirements.
6) Resolve complaints, provide solutions and follow up with customers.
1) Language requied Bengali.
2) Strong communication skills and command of the English language
3) Previous experience in a telecaller job or similar role
4) Data entry skills to complement the telecalling work
5) Ability to close sales through the right negotiation skills
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